PowerCall CRM
Most CRM's out there do not have integration to your telephone, yet most business is done over the phone!!!!
With Powercall CRM, you get a complete package including CRM (Customer Relationship Management) software and an integrated CTI telephone (connects to any analogue line or PBX extension.
It is the ideal solution for a small call centre (inbound or outbound)
Features :
One-click to dial
Record voice calls
Email voice recordings
Manage Companies & Contacts by Appointments, Activities and Call events
Incoming Call Pop-up with Cli
Import & Export of Databases
Complete call history - Incoming, outgoing, unanswered
Calling Number Identification (Dual FSK/DTMF)
Simple call billing option (i.e. for lawyers and brokers)
Make Voip calls using 3rd party softphone (i.e. Skype)
Market :
Small to Medium Call centre (outbound or inbound), Estate Agents, Telesales, Lawyers, Doctors, Pharmacies, Fast Food Outlets, Restaurants, Garages, Private Investigators..basically any small to medium sized business who needs to keep track and communicate with customers, suppliers and employees
What you need :
Windows 2000, XP or Later
Analogue PSTN line or PBX extension
Sound Card
Spare Serial port DB9
What is supplied :
CTi Telephone & Cables
Powercall Software
9vDC power adapter
Optional :
CTi 2-in-1 Headset
USB-to-Serial Converter
PowerCall CRM Phone Manual (244,38 KB)
PowerCall CRM Software Manual (3,19 MB)
PowerCall CRM Software Download-Free To Try Out (4,00 MB)
PowerCall CRM Server Software (2,12 MB)
|
